If you plan to work and live in the 1990ís you will need to know something about how information technology (IT) works


The fastest growing job categories in North America projected for the year 2,005 will require some sort of minimal computer related skills


The more skills in IT , generally, the higher the level of job in terms or responsibility, pay, prestige and the more IT skills required


You should also be aware about how information technologies are changing business organizations so you can avoid being up in a dead end career or a vanishing job


knowledge is power. Knowledge about the new information technologies will empower you t take greater control of your life, anticipate change and succeed in a rapidly changing environment. There are four major areas of technological impact:

1. knowledge

2. careers

3. organizations

4. society


Knowledge and Understanding: The Knowledge Explosion


We live in the middle of a knowledge explosion that is propelled by new information technologies


Examples include:





See and reproduce Chart p. 17


Information technologies are both a cause and a solution to the problems of the knowledge explosion.


On the one hand, IT is rapidly expanding our vision and creativity in new fields

Easier to store, access and display information

But we are inundated with information overload

Doe we control the information or does the information control us?


Careers: What kinds of jobs will there be?


You will need more years of schooling, specifically more years of language, math and general problem solving


See and reproduce CHART p. 19


Organizations: How Will We Work?


Once consequence of the knowledge explosion and changes in skills is the gradual transformation of organizational life and the use of IT in it.


IT is changing the kinds of services and goods produced and the expectations we have about customer service


Automated Teller Machines (ATMís)

Compact disks (CDí)

Overnight delivery services

Fax machines

Palmtop and laptop computers

Caller ID

Voice mail




More workers in organizations are recruited because of what they can contribute by using their minds rather than with their bodies.



More people are working in groups rather than individually. They do not need to be supervised or have directives in how to do their jobs.


Society and Culture: How will We Live Together?


We are experiencing a transformation in organizations and society and even global life.


IT is changing our communities, our nations and global relations


IT generally has its first impact in the economic sphere by changing what we produce and how we produce it.


These changes re-ver-ber-ate and filter through our culture, changing our values and what is appropriate behavior and what is inappropriate behavior.


Socially the dynamics of interaction are changed. The computer literate and the computer illiterate. The Haveís and the Have Notís. How can we preserve equal opportunity?


IT puts us in instant touch with other cultures around the globe. The spread of democratic values to the former Soviet bloc countries of the 1990ís was in part due to the influence of global technologies such as satellite broadcasts, E-mail, Fax transmission and others.


The technologies helped to spread democratic values and culture to countries that previously were behind the iron curtain. The wall could not stop electronic transmissions.


We are depending more and more on the import and export of products

IT plays an important role in globalization by providing the communication power to conduct trade and manage business transactions on an international and global scale.


Our economy involves the use of information and knowledge to produce services rather than goods


19th Century- most people worked on farms

Beginning of the 20th Century people shifted from work on the farms to factories

End of the 20th Century the major of people work in offices


More people are going into business for themselves

Small business is the backbone to the economy of both Albert and Canada

99% of all business is comprised of small business

Due to the fact that computers are so inexpensive, and with the ability to connect PCís to national and international communication networks it becomes possible for even the smallest businesses to reach very large international markets